Terms of Service

1. Introduction

Welcome to HiPrep ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our platform, which provides online tutoring and educational services. By accessing or using HiPrep, you agree to be bound by these Terms.

2. Acceptance of Terms

By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

3. User Accounts

3.1 Registration

To use certain features of HiPrep, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Types

HiPrep offers different account types for parents/guardians and tutors. Each account type has specific rights and responsibilities as outlined in these Terms.

4. Use of Services

4.1 Permitted Use

You may use HiPrep solely for lawful purposes and in accordance with these Terms. You agree not to use our services:

• In any way that violates any applicable law or regulation
• To transmit any harmful, offensive, or inappropriate content
• To impersonate or attempt to impersonate HiPrep or any other person or entity
• To interfere with or disrupt the operation of our services

4.2 Tutoring Sessions

Tutoring sessions are scheduled between tutors and students through our platform. Both parties must adhere to scheduled times and conduct sessions professionally and respectfully.

4.3 Content Standards

All content shared on the platform must be appropriate for an educational environment and comply with our community guidelines.

5. Payments and Fees

5.1 Pricing

Pricing for tutoring services and programs is displayed on our platform. All prices are subject to change with notice.

5.2 Payment Terms

Payment is required at the time of booking unless otherwise specified. We accept payment through various methods as indicated on our platform.

5.3 Refund Policy

Refunds are subject to our refund policy, which may vary depending on the type of service or program. Please contact our support team for refund requests.

6. Tutor Obligations

Tutors using HiPrep agree to:

• Provide accurate information about their qualifications and experience
• Conduct sessions professionally and on time
• Maintain appropriate conduct with students and parents
• Comply with all applicable laws and regulations
• Keep student information confidential

7. Parent/Guardian Responsibilities

Parents and guardians agree to:

• Provide accurate information about their children
• Ensure children attend scheduled sessions
• Maintain a safe and appropriate learning environment
• Make timely payments for services
• Communicate respectfully with tutors and staff

8. Intellectual Property

8.1 Platform Content

All content on HiPrep, including text, graphics, logos, and software, is the property of HiPrep or its licensors and is protected by copyright and other intellectual property laws.

8.2 User Content

By uploading or sharing content on HiPrep, you grant us a license to use, display, and distribute that content in connection with our services.

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Limitation of Liability

To the fullest extent permitted by law, HiPrep shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

11. Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our discretion. You may also terminate your account at any time by contacting us.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on our platform. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@hiprep.com
Address: Lagos, Nigeria